By using our website, you agree to all terms below. Please ensure you have read the relevant terms before contacting us. If you have any additional questions, feel free to contact us via Live Chat, Email, or Phone.
“We do not store credit card details nor do we share financial details with any 3rd parties“.
By purchasing goods on our website, you agree to be bound by the terms and conditions set out below.
“Juice for Days “ means Juice for days LTD, together with its subsidiary and holding companies and any subsidiaries of such holding companies;
“Conditions” means these terms and conditions;
”Goods” means any goods you purchase under these Conditions;
”Personal Information” means the details provided by you to us;
“Services” means any services you order or otherwise purchase under these Conditions;
“Us/our/we” means Juice for Days LTD, a company registered in England and Wales under the number 10736239 with a registered office located at 2-2a Celtic Farm Road, Rainham, England, RM13 9GP.
“Website” refers to any part of https://juicefordays.co.uk/
“You/Your” means the person ordering or otherwise purchasing the Goods
1.1. You undertake:
1.1.1. to pay any amounts due to us in a timely manner;
1.1.2. that the Personal Information you provide is true, accurate, current and complete in all respects;
1.1.3. to notify us immediately of any changes to the Personal Information using the contact details in Clause 5.4;
1.1.4. not to impersonate any other person or entity or to use a false name;
1.1.5. to ensure the goods purchased are being used by persons over the age of 18.
1.2. We reserve the right to modify the price or withdraw, temporarily or permanently, some or all of the Goods available. We also reserve the right to change or add to these Conditions from time to time.
1.3. Unless you have placed an order for any Goods, by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.
1.4. From time to time we may also have to make changes in the specification of any Goods:
1.4.1. to make it conform with any applicable safety or other statutory requirements; or
1.4.2. to make it reflect changes in the manufacturer’s specification,
but we will endeavour to ensure that such changes do not reduce the quality or performance of such Goods. Where you have placed an order for the affected Goods and such changes are substantial, we will notify you in advance to ensure that you still wish to proceed with any order that you have placed.
1.5. Goods:
1.5.1. You will be subject to the policies and Conditions in force at the time you order or otherwise purchase the Goods unless we are legally obliged to make changes to these Conditions that apply retrospectively. If this happens, these changes will apply to any orders we have not yet fulfilled when the changes took effect, even if your order was placed previously.
1.5.2. We shall not withdraw or modify to your substantial detriment any of the Goods for which we have accepted an order from you, other than where such modification or withdrawal is required as a result of events outside of our reasonable control.
1.6 Estimated time frames for delivery of Goods are estimates only and delays may arise due to matters outside of our reasonable control.
1.7. Goods may be subject to EU and US export control laws and laws of the country where they are delivered or used. Under these laws, such Goods may not be sold, leased or transferred to restricted end-users (including to nationals of Bosnia, Iceland and Serbia) or countries or for restricted end-uses (including uses related to the development, production, use, or maintenance of ”Weapons of Mass Destruction”, including without limitation, uses related to the nuclear, missile, and/or chemical/biological development). If Goods are supplied to you subject to any such Export Laws, such supply is subject to you not falling into any such restricted categories.
2.1. Goods are available only to individuals who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those whose applications are acceptable to us and those who are residents of Europe and the US. All products on our website are restricted to individuals over the age of 18 only. Any order placed through our website will be subject to automatic age verification checks, in the event of failure the order will be canceled with immediate effect.
2.2. When requested by us, you must provide your name, phone number, address, payment details and other requested information.
2.3. Each order placed by you will be treated as an offer to purchase the Goods to which your order relates. The contract will only be completed when we dispatch the Goods or when we take any due payment from you (which includes debiting your payment method), whichever is the earlier.
2.4. You acknowledge that any automated acknowledgment given when you place an online order shall not amount to our acceptance of your offer to purchase.
2.5. We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed. You also acknowledge that we have the right to cancel any order before it has been dispatched when we have reason to believe that an error has occurred. Where this happens, we will attempt to contact you. We also reserve the right to limit or prohibit sales to dealers or to entities that we believe, in our sole discretion, are making use of the Goods for profit.
3.1. The price of the Goods shall be the price of which we inform you prior to accepting your order.
3.2. You confirm that any payment method you use is yours.
3.3. Payment methods are subject to validation checks and authorisation and we will not be liable for any delay or non-delivery caused by failure of such checks or authorisation.
3.4. Once your Goods have been collected (wholesale only) and/or otherwise delivered to you, all risk of damage to, or loss of, the Goods shall pass to you.
3.5. Irrespective of your receipt of the Goods, the passing of risk or any other provision of these conditions, ownership shall not pass to you until we have payment in full for the Goods. Orders may be subject to cross-border checks and additional charges which you will be liable for entirely.
3.6. Until such time as the ownership passes to you, you shall hold the Goods on our behalf and keep them safe and identified as our property, and we shall be entitled to ask you to return the goods to us.
4.1. Without prejudice to our rights under Clause 1 above, if either party breaks the terms of these Conditions in any material way, the other party can terminate these Conditions by giving the other party 7 days written notice.
4.2. In certain situations, we may be prepared to give you a refund or exchange for Goods if you change your mind. For details on our Returns and Exchange Policy please click the page titled “Returns & Refunds”. Consumers should be aware that if they wish to exercise their right to cancel an order that has already been dispatched, within 7 working days, that they will not receive a refund on the postage following any return of items.
4.3. Goods ordered online or over the phone only
4.3.1. Consumers ordering Goods at a distance (such as via telephone or online) have certain cancellation rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Consumers should be aware that certain products that are deemed as perishable items are not covered.
4.3.2. You may cancel any order for Goods other than time-critical or perishable items or anything that is without its original packaging within 14 days from the day after receiving your Goods without liability to us.
4.3.3. You may cancel your order by selecting the “Returns & Refunds” tab at the top of this page and following the instructions provided.
4.3.4. If you cancel an order for Goods, they must be returned to us within a reasonable period, complete (with any accessories, leads or other items provided with the Goods) and undamaged, with proof of purchase. If you fail to return the Goods in this manner, we may charge you the costs we incur in recovering the Goods from you (which may be substantial) or the stand-alone retail value of any missing or damaged items.
4.3.5. Unless collection of the Goods has been arranged, you must return the Goods by sending them to Green Vape, 2 Regency Parade, NW3 5EG in all occasions at a cost to yourself. It is your responsibility to ensure that the Goods are received by us and we recommend using Special Delivery or Signed For services where appropriate.
4.3.6. Where we have agreed to collect the Goods from you, you must ensure that they are available for collection at the time arranged.
4.3.7. You shall be under a duty to take reasonable care of the Goods until received or collected by us and it is your responsibility to ensure that the Goods are not damaged whilst in transit using transport arranged by you.
4.3.8. You are entitled to examine any Goods ordered as you would in a shop. However, if you use the Goods, you may lose your right to cancel your purchase. Use would include, but not be limited to breaking the seal on a bottle of E-Liquid, putting E-Liquid into a tank or cartomizer, or putting coils into an RDA or RTA. We reserve the right to charge you for the value of any Goods returned which have been used or damaged whilst in your possession, up to the full cost price of the Goods.
4.3.9. If you cancel your order in accordance with the provisions of this Clause we will refund any sums paid by you in relation to your order (less our costs if we have to recover any Goods from you) within 30 days.
5.1. We need to collect certain Personal Information to provide you with the Goods and/or Services.
5.2. You agree that we may use, update, share and process your Personal Information in accordance with our privacy policy which is GDPR compliant.
5.3. You will have the opportunity to consent to us contacting you by email, phone or SMS about products and services which Juice for Days LTD believes may be of interest to you. You can make changes to your marketing preferences at any time by unsubscribing using the link available in any email we send to you. Please note that it may take up to 24 hours for such changes to take effect.
5.4. You will have the option in your account dashboard to delete your account with Juice for Days as per the Right to be a Forgotten act. This will not delete any orders you have placed but disassociate them from your account.
5.5. You are entitled to request a physical copy of any records we hold for yourself. To have this arranged contact us via contacting us
7.1. We will not be liable for any loss or damage caused by us in circumstances where:
7.1.1. there is no breach of a legal duty of care owed to you by us; and/or
7.1.2. such loss or damage is not reasonably foreseeable.
7.2. We will not be liable for any loss or damage caused wholly or mainly by your breach of these Conditions.
7.3. Our liability shall not, in any event, include losses related to any business of a customer including but not limited to lost data, lost profits or business interruption.
7.4. Nothing in these Conditions shall:
7.4.1. exclude or limit our liability for death or personal injury resulting from our acts or omissions or those of our servants, agents or employees; or
7.4.2. limit your rights as a consumer under applicable UK law.
7.5. All Services are provided on a commercially reasonable basis. Although we will provide the Services with reasonable skill and care, we make no warranty that the Services will meet your exact requirements or that they will always be available.
7.6. The Goods, where new, are sold with the benefit of and subject to the terms set out in any warranty or guarantee given by the manufacturer of the Goods. This is in addition to your legal rights in relation to Goods that are faulty or which otherwise do not conform to the legally required standard.
7.7. Each provision of this Clause 7 operates separately. If any part is disallowed or is not effective, the other parts will continue to apply even after our agreement has been terminated or canceled.
8.1. Third Parties: Nobody but you and us can benefit from these Conditions under the Contracts (Rights of Third Parties) Act 1999.
8.2. Assignment: You may not but we may, assign, charge or otherwise dispose of our rights under these Conditions. Any attempt by you to do so shall be void.
8.3. Governing Law: These Conditions will be governed by English Law and if you are not happy with how we deal with any disagreement and want to take bring court proceedings, you must do so within the UK.
8.4. Each Clause of these Conditions operates separately. If any part is disallowed or is not effective, the other parts will continue to apply even after our agreement has been terminated or canceled.
8.5. Call Monitoring: Monitoring or recording of your calls may take place for our business purposes. Calls to our customer service numbers should incur local call costs from a standard BT line, calls from other providers may vary and calls from mobiles may cost significantly more.
9.1. If you wish to make a complaint you may do so in the following way:
9.1.1. by calling 07394025606
9.1.2 by emailing us [email protected]
9.1.3 by Contacting US
You may only purchase Products from our site if you are at least 18 years old. You will be asked to declare that you are of the appropriate legal age to purchase the Products when placing an order and we may carry out an independent verification to check your age and if we discover that you are not legally entitled to order the Products, we shall be entitled to cancel the order immediately, without notice. If you falsely declare your age to us you shall be held responsible for all costs, expenses, losses, damage fines, and other penalties that we may suffer or incur as a consequence of your false statement.
By ordering Products from this website, you hereby consent to us undertaking a search with Experian (or any other 3rd party age verification service) for the purposes of verifying your identity. To do so Experian (or any other 3rd party age verification service) may check the details you supply against any particulars on any database (public or otherwise to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.
11.1. All products sold on our website wherever necessary will be provided with UK plugs unless otherwise stated.
11.2. All packaging and warnings are compliant within the UK, manufacturers may take measures in making these warnings compliant with other countries but the responsibility will fall on the buyer if the product is resold (wholesale customers only)
11.3. As a resident outside of the UK you are accepting any customs and clearance fees that may be applied to your package, Juice For Days will not be responsible for these charges unless they are paid at the time of ordering. Juice For Days will not be held responsible for any orders seized at customs outside of our control. We will endeavor to provide properly packaged and marked parcels to ensure the minimum likelihood of this happening.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Please note, with cookies disabled you will not be able to use the normal functionalities available on our site
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
– “Analytics” by Google is used to identify patterns by logging the pages you’ve visited and how long you’ve stayed on different areas of the site to improve your shopping experience for the future.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information is collected by SagePay and PayPal but not directly stored by our site, email address, and phone number. We refer to this information as “Order Information.”
On multiple areas of our site you can enter your contact email address to be added to our newsletter, we store a copy of your email address in our database and use Mailchimp to send you regular marketing emails. Please see HOW DO WE USE YOUR PERSONAL INFORMATION for more detail on how this information is used.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Google Analytics will use your Device Information to allow us to monitor trends from our customers. This allows us to improve specific areas of our site and improve your overall shopping experience.
SHARING YOUR PERSONAL INFORMATION
We will only share your Personal Information with third parties for fraud and age verification purposes, as described above. For example, we use WordPress/woo-commerce to power our online store, woo commerce stores your personal information in a completely secure database on a dedicated server located in the UK. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court case, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will not be transferred outside of Europe.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. A cold copy of your orders will always be kept for accounting purposes.
MINORS
The Site is not intended for individuals under the age of 18. Anyone found using the website under the age of 18 will have their access revoked and any orders canceled immediately.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by clicking here
YOU HAVE THE RIGHT TO CANCEL YOUR ORDER AT ANY TIME, UP TO 14 WORKING DAYS AFTER THE DAY YOU RECEIVE IT. BUT, YOU MUST TELL US STRAIGHT AWAY IF YOU WISH TO DO THIS.
YOU MUST TAKE GOOD CARE OF THE ITEMS WHILE THEY’RE IN YOUR POSSESSION. THEY MUST BE RETURNED TO US IN A RE-SELLABLE CONDITION. IT IS YOUR RESPONSIBILITY TO RETURN THE ITEMS TO US OR TO ARRANGE A COLLECTION OF LARGER ITEMS. THIS NEEDS TO BE DONE PROMPTLY AT YOUR COST.
THESE REGULATIONS DON’T APPLY TO ANYTHING THAT HAS BEEN PERSONALISED OR TO INTIMATE, PERISHABLE OR TIME-CRITICAL GOODS. THIS INCLUDES BOTH E-LIQUIDS AND OPEN ACCESSORIES (COTTON, WICK, TANK, RDA COILS etc ), DUE TO HYGIENE PURPOSES.
PLEASE NOTE THAT WE ARE UNABLE TO ACCEPT ANY RETURNED E-LIQUIDS OR OPEN ACCESSORIES THAT HAVE BEEN UNSEALED OR USED IN ANY WAY, AS THIS WOULD CONSTITUTE A HEALTH AND SAFETY RISK DUE TO HYGIENE PURPOSES.
PLEASE NOTE: ANY SEALED AND UNSEALED ITEMS MUST BE RETURNED WITHIN 28 DAYS OF PURCHASE. WE WILL ONLY ISSUE A REFUND OF THE COST OF THE PRODUCT (NOT THE DELIVERY CHARGE). ONCE IT IS IT IS IN OUR POSSESSION AND WE HAVE INSPECTED THE GOODS. IF ANY ITEM IS NOT DELIVERABLE TO YOU DUE TO AN ERROR IN ADDRESS YOU ARE ELIGIBLE FOR A REFUND ONLY AFTER THE ITEM IS RETURNED BACK TO US. YOU WILL NOT BE REFUNDED THE DELIVERY CHARGE AND ANY COMMISSION WE HAVE BEEN CHARGED.
All batteries have a 28-day warranty that covers electrical faults, please note E-Cigs batteries can be fragile and we will not cover physical damage or wear and tear. If the battery is DOA or faulty within 28 days email us and we will send out a replacement.
Any advanced Kit with a 3-month warranty will cover the main body only subject to individual products and not chargers and batteries, the warranty for these devices will not cover physical damage or wear and tear. All chargers and batteries will have a 28-day warranty. High Drain External lithium battery must be charged externally. We will not cover issues related to the internal charges.
All products dispatched from our warehouse are thoroughly checked and tested before they are dispatched to our customers. However, we also know there is a small chance that a product could arrive dead or faulty, if this is the case please inform us immediately to arrange an exchange.
** HARDWARE ON CLEARANCE HAS A LIMITED WARRANTY OF UPTO 14 DAYS UNLESS IT IS DEAD ON ARRIVAL WHICH HAS TO BE REPORTED WITHIN 48HOURS OF THE ITEM HAS BEEN RECEIVED**
There are times when the problem can not be resolved because of the nature of the issue we will either refund, replace or give you a store credit which we might think fits the best. You will not be refunded any return shipping charges if you have requested a refund on your own accord.
Please Note: Most manufacturers need the serial number that is usually found on the packaging, please keep all original packaging for the life span of your product. without original packaging, items can not be returned.
All products dispatched from our warehouse are thoroughly checked and tested before they are dispatched to our customers. However, we also know there is a small chance that a product could arrive dead or faulty, if this is the case please inform us immediately to arrange an exchange.
Returns are to be paid by the customer unless we have sent the wrong item. We do not cover any postage or courier for returns if the customer changes their mind. If you have any questions please contact us using the ‘Contact Us form’ at the bottom of the page of the website. If you wish to return an item, please email ‘[email protected]’ or the contact form with the following information
Fill out the form and Email us at [email protected]
Introduction
Distance selling is available at Juice For Days. You can call us or order online through our website and social media pages. We will start processing your order right after your confirmation.
Cancellation Rights
Consumers ordering Goods at a distance (such as via telephone or online) have certain cancellation rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Consumers should be aware that certain products that are deemed perishable items are not covered.
You may cancel any order for Goods other than time-critical or perishable items or anything that is without its original packaging within 14 days from the day after receiving your Goods without liability to us.
Cancellation Process
You may cancel your order by selecting the “Returns & Refunds” tab at the top of this page and following the instructions provided.
Return of Goods
If you cancel an order for Goods, they must be returned to us within a reasonable period, complete (with any accessories, leads, or other items provided with the Goods) and undamaged, with proof of purchase. If you fail to return the Goods in this manner, we may charge you the costs we incur in recovering the Goods from you (which may be substantial) or the stand-alone retail value of any missing or damaged items.
Unless collection of the Goods has been arranged, you must return the Goods by sending them to Green Vape, 2 Regency Parade, NW3 5EG on all occasions at a cost to yourself. It is your responsibility to ensure that the Goods are received by us and we recommend using Special Delivery or Signed For services where appropriate.
Collection of Goods
Where we have agreed to collect the Goods from you, you must ensure that they are available for collection at the time arranged.
Care of Goods
You shall be under a duty to take reasonable care of the Goods until received or collected by us and it is your responsibility to ensure that the Goods are not damaged whilst in transit using transport arranged by you.
Examination of Goods
You are entitled to examine any Goods ordered as you would in a shop. However, if you use the Goods, you may lose your right to cancel your purchase. Use would include, but not be limited to breaking the seal on a bottle of E-Liquid, putting E-Liquid into a tank or cartomizer, or putting coils into an RDA or RTA. We reserve the right to charge you for the value of any Goods returned which have been used or damaged whilst in your possession, up to the full cost price of the Goods.
Refunds
If you cancel your order in accordance with the provisions of this Clause we will refund any sums paid by you in relation to your order (less our costs if we have to recover any Goods from you) within 30 days.