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Age verification is now a legal obligation We have no way of avoiding this and all vaping companies will soon have to follow suit. According to current UK legislation, E-cigarette products can only be purchased by and shipped to those who are over the age of 18. Due to a law implemented on 20th May 2017, we are required to verify the age of any customers wishing to purchase our products.
Age verification is a very smooth process that runs in the background once order completed. You do not require to give any extra information rather that what you need to complete a purchase. You must always enter your name/address as it would appear on Passport/Driving, Licence/ID or in your payment card.
You will only be required to take action if Verify My Age contacts you to do so via email or phone and they will only do if the information you have already provided during checkout is not correct or up to date to do age check. Verify my age carry out all age verifications on other platforms so some of you will be on their databases already.
We will carry out Age Verification on all new orders received. This is all done in the background using the normal information you input on our website. If this information is not sufficient to allow verification, you will be contacted by Verify My Age by email or Phone Verification is only required once for each Customer, where confirmation over 18 will be recorded.
If you receive an email from Verify my Age you will be offered 4 ways in order to verify your age
1. Text to UK Mobile Number 2. ID Scan 3. Credit Card 4. AI powered age estimation<
If Verify My age confirm they are still unable to verify then please contact us at [email protected] where we will be able to assist.
Verify My Age meet all UK and EU standards for processing of data and are approved by Trading Standards. Your information is safe. If you wish to know more on Verify My age then please visit their website here Verify My Age or feel free to contact Juice for Days with any questions.
Here in Juice for Days, we want you to have the items as early as possible. We understand shipping fees can be very complicated so charge you a Flat rate. We use various companies’ i.e. Royal Mail, DHL, UPS, and DPD depending on the size, shipping address, and content of your package to ensure the items reach you quickly.
DHL Express- Cut off time for DHL delivery at 11 am for dispatch the same day, any order placed after 11 am will be posted the following day. DHL collection is Monday to Friday however if items are collected on Friday will not be delivered until following Monday unless Saturday delivery is selected. No delivery on bank holiday.
Royal Mail Tracked 24® Next Day Delivery for UK Mainland customers, please note Royal Mail delivers 96% of parcels the next day and this may take longer for certain postcodes. You will receive your tracking information on the day of delivery via SMS/Email.
Royal Mail Tracked 48® Royal Mail aims to have parcels delivered with 2 working days. Royal Mail deliver 96% of parcels within 2 days and this may take longer for certain postcodes You will receive your tracking information the day of delivery via SMS/Email
RM24– ROYAL MAIL 24 IS A FIRST-CLASS UNTRACKED SERVICE DELIVERED WITHIN 1-3 WORKING DAYS. YOU CAN GET A DELIVERY CONFIRMATION NUMBER UPON REQUEST HOWEVER IT ONLY SHOWS DELIVERY CONFIRMATION ONCE THE ITEM IS DELIVERED. 99% OF THE CASES ITEMS GET DELIVERED HOWEVER IF ITEMS GET LOST OR DAMAGED JUICE FOR DAYS CAN NOT AND WILL NOT BE HELD RESPONSIBLE NEITHER ANY COMPENSATION CAN BE CLAIMED.
If a delivery timeframe is offered please be aware this is an aim, not a guarantee. Also once item is dispatched and delayed by the third party courier Juice for Days can not be held responsible.
FREE POST – We will generally post via 1st class. We will upgrade you to TRACKED SERVICES IF YOUR CART TOTAL IS MORE THAN £50 or send via 1st class.
Orders made before 14.00 dispatched the same day, Flat rate service will be delivered within 1-5 working days. Very rarely it may take up to 7working days.
Orders over 50 are free in the UK.
Saver delivery is £1.99(RM24) is for smaller items like a 10ml TPD bottle and replacement coil. Royal Mail 24 is used for this category of delivery. If you have any other item in your cart which is not under saver delivery it will charge for normal delivery in that class.
We ship Monday to Friday. Any order made after the cut-off time on Friday will be shipped on Monday.
All the orders are processed within 24hours. It may take slightly longer during the festive period, any special situation, sale, and promotion activity but no longer than 72hours.
On the saver delivery, items may be taken out of original packaging to reduce the size and weight. However, all the items will be in a sealed and original outer packaging may be provided if necessary.
We can ship anywhere in the world. Please contact our support team